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Faulty defibrillator warning

URGENT NOTICE

Defective Defibs - LIFEPAK CR Plus and LIFEPAK EXPRESS

From Medicines and Healthcare Products Regulatory Agency first published 13 October 2016

This device Life Pak CR Plus and Life Pak Express is not a defibrillator that has been frequently supplied by HeartSafe® AED Locator.  It however may have been placed in HeartSafe® cabinets by third parties that we have supplied cabinets to.  

To help spread the message of this Government press release, if you acting as a guardian, the person responsible for your public access defibrillator, believe you have this product please read the press release in the link below and follow the Government’s instructions.

https://www.gov.uk/government/news/faulty-defibrillator-warning

Important information to make your enquiries:

Physio-Control’s customer support details are: 0808 258 0094 from 9:00 – 17:00, Monday – Friday.

Please read carefully the Government Press Release in the link above.

IF THE DEVICE IS FOUND TO BE DEFECTIVE AND IS TO BE TEMPORARILY WITHDRAWN FROM USE FROM THE PUBLIC ACCESS DEFIBRILLATOR LOCATION WITHIN A HEARTSAFE® CABINET, PLEASE ADVISE US IMMEDIATELY IN WRITING BY EMAIL TO enquiries@heartsafe.org.uk